1. Introduction
Orania Eiendomme (hereinafter "we", "us", "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.
We comply with the Protection of Personal Information Act (POPIA) and other applicable South African legislation.
2. What Information We Collect
2.1 Information you provide:
- Name, email address, phone number
- Account credentials (password, etc.)
- Property details (address, description, photos, price)
- Payment information (processed by secure payment providers)
- Communications and inquiries you submit
2.2 Information automatically collected:
- IP address and device information
- Browsing behavior on the platform
- Visit times and page views
- Referring websites
3. How We Use Your Information
We use your personal information for the following purposes:
- To create and manage your account
- To publish and display property listings
- To facilitate communication between buyers, sellers, and agents
- To process payments (for property listers)
- To improve and personalize our services
- To comply with legal obligations
- To prevent fraud and maintain platform security
4. Disclosure of Information
We may disclose your personal information in the following circumstances:
- To other users: When you list a property, your name, phone number, and agency (if applicable) are displayed to potential buyers/renters.
- To service providers: Third-party providers who deliver services such as payment processing, hosting, and analytics.
- Legal requirements: When the law requires us to disclose information or to protect our rights.
- With your consent: In any other situation where you give consent.
We never sell your personal information to third parties.
5. Information Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or destruction. This includes:
- SSL encryption for data transfer
- Secure server facilities
- Limited access to personal information
- Regular security audits
While we follow best practices, no system can be 100% secure. You are responsible for keeping your account credentials safe.
6. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information (subject to legal obligations)
- Object to the processing of your information
- Withdraw your consent (where consent is the basis for processing)
To exercise these rights, contact us at privacy@oraniaeiendomme.co.za.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can set your browser to refuse cookies, but this may affect certain features of the platform.
We use the following types of cookies:
- Essential cookies: For basic platform functions
- Performance cookies: To understand how users interact with the platform
- Functional cookies: To remember your preferences
8. Retention of Information
We retain your personal information for as long as necessary for the purposes for which it was collected, or as required by law. Property listings are retained for record-keeping purposes, even after they are removed, but without public display of your personal contact information.
9. Links to Third-Party Websites
Our platform may contain links to websites not operated by us. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this privacy policy from time to time. The date of the last modification will be indicated at the top of the page. You will be notified by email of significant changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Privacy Officer: info@oraniaeiendomme.co.za
- Phone: +27 (0)53 207 0000
- Address: Orania, Northern Cape, 8752, South Africa